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Customer Service Associate

Mumbai
Full-Time
Fresher: Less than 1 year
1L - 2L (Per Year)
Posted on Nov 11 2024

About the Job

Skills

Communication skills
Problem-solving
inbound call
Empathy
Patience
Business Process Outsourcing (BPO)

Job description Handling customer queries, solving queries of customers through Voice Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication



Key skills required:

Good English communications skills Ability to listen and active problem-solving skill's Good interpersonal skills Ability to handle pressure Required Candidate profile

:

Education: HSC with 6 months’ experience can apply (on Paper)


Graduate Fresher’s can Apply Experience: Any BPO / Customer Service


Shift Timing: Males: 24*7 (Any 9 hours of rotational Day Shift)

Female: Any 9 hours of Rotational Shift (7:00 am - 9:00pm)

About the company

IMCS Group is an IT, Healthcare, and Professional Staffing Company that helps Enterprises optimize the business value of their Staffing investments and enables them to achieve world-class business performance. IMCS Group supports strategic and operational aspects of IT implementations to help businesses implement growth strategies and leverage technology to achieve competitive advantage. In additi ...Show More

Industry

Staffing and Recruiting

Company Size

201-500 Employees

Headquarter

Irving

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