Company Overview

Illusion Dental Laboratory is dedicated to offering superior dental restorations with punctual delivery and exceptional customer service, merging technical expertise with personal care and solid results. We value open communication and feedback to foster strong relationships. Specializing in premier restorative systems, our modern facility is located in Mumbai, with a passionate team of 51-200 employees.

Job Overview

We are seeking a Junior Inside Sales Executive to join our dynamic team in the Mumbai Suburban area, specifically Andheri. This is a full-time position that requires 1 to 3 years of experience. The ideal candidate will have a passion for sales and customer relationship management, focusing on lead generation, effective communication, and negotiation skills to boost our business growth in the competitive dental industry.

Qualifications and Skills

• Lead Generation (Mandatory skill): Proven ability to identify and pursue potential leads, transforming them into loyal customers to drive business growth.
• Negotiation Skills (Mandatory skill): Demonstrated talent to effectively negotiate terms while maintaining positive relationships with clients and partners.
• Communication Skills (Mandatory skill): Exceptional verbal and written communication skills to deliver clear, concise messages and build rapport with clients.
• Sales Strategy: Experience in developing and implementing effective sales strategies to achieve targets and objectives in a competitive marketplace.
• Customer Relationship Management: Proficient in managing customer relationships to ensure satisfaction, retention, and long-term partnerships.
• Product Knowledge: Solid understanding of dental industry products to effectively communicate features and benefits to potential customers.
• Time Management: Strong aptitude for managing time efficiently to handle multiple customer interactions and tasks seamlessly.
• Closing Techniques: Expertise in closing sales deals by addressing customer needs and providing suitable solutions to fulfill their requirements.

Roles and Responsibilities

• Identify sales opportunities and generate qualified leads through various channels, ensuring a robust sales pipeline.
• Develop and implement effective sales strategies tailored to the company's objectives and industry trends.
• Maintain consistent communication with clients, providing updates on products and feedback loops to enhance customer satisfaction.
• Efficiently manage sales inquiries and follow-ups to ensure timely response and closure of sales deals.
• Collaborate with the internal team to deliver product knowledge and maintain high-quality service standards.
• Track and analyze sales performance metrics to identify areas for improvement and meet sales targets.
• Provide regular reports on sales activities, forecasts, and customer issues to management for strategic planning.