Roles & Responsibilities

- Good Command in telephonic Communication with Fluent English and a, customer service experience.

- To look after the whole gamut of CRM function.

- Acts as a single point of contact for clients right from design confirmation until handing over

. - Handling Customer Interaction via e-mails, phone calls.

- Maintaining the track sheet. Updating the project status on a regular basis

- Implementation of the process laid down for dealing with customers, ensuring timely response to all their queries in a transparent manner.

- Resolving customer complaints quickly and efficiently. Keeping customers updated on the project status.

Education and Experience

- The candidate should possess excellent verbal and written communication skills.

- The ideal candidate should be ready to accept challenges and possess excellent interpersonal skills and the ability to multi-task.

- Experience required Minimum 6month

- Experience in Customer service handling Inbound calls

- Good knowledge of basic computer applications

- She must be well versed in Phone collections , retention and Escalation Handling.

- Candidate having good communication in English and presentable personality is required:

• Languages to be known - Malayalam , Punjabi , Tulu , Kannada , Gujarati , Bengali
• Only Female Candidates required.
• Walk in interview -
• Date - 22nd Oct 2024 to 26th Oct 2024

Venue -  Interface Building, 16, A wing/3rd Floor ( Bizdent Devices pvt ltd ) Mindspace, Malad West, Mumbai, Maharashtra 400064]

• Landmark : Above Starbucks