Job description

- Good Command in telephonic Communication with Fluent English and any south language, customer service experience.

- To look after the whole gamut of CRM function.

She will be responsible for post-sales activities.

- Developing harmonious relation with customers.

- Acts as a single point of contact for clients right from design confirmation until handing over.

- Handling Customer Interaction via e-mails, phone calls.

- Maintaining the track sheet. Updating the project status on a regular basis

- Implementation of the process laid down for dealing with customers, ensuring timely response

to all their queries in a transparent manner.

- Resolving customer complaints quickly and efficiently. Keeping customers updated on the

project status.

Required Candidate profile

- The candidate should possess excellent verbal and written communication skills.

- The ideal candidate should be ready to accept challenges and possess excellent

interpersonal skills and the ability to multi-task.

- Experience required Minimum 1yr

- Experience in Customer service handling Inbound calls

- Good knowledge of basic computer applications

 Candidate having good communication in English and presentable personality is required. 

• Only female candidate preferred
• Languages to be known - Malayalam , Punjabi , Bengali , Tulu , Kannada , Gujarati