Job Title: Credit Control Executive

Location: Malad West, Mumbai

Department: Credit Control

Reports To: Credit Control Manager

Job Summary:

The Credit Control Executive will be responsible for monitoring and managing the company’s accounts receivable. The role involves assessing creditworthiness, ensuring timely payments, and maintaining good relationships with clients. The Credit Control Executive will work closely with internal teams and clients to minimize debt risk while maintaining positive business relationships.

Key Responsibilities:

• Debt Collection: Follow up with clients for overdue payments via phone, email, and written correspondence, aiming to minimize outstanding receivables.
• Account Reconciliation: Regularly review and reconcile client accounts to ensure the accuracy of financial records.
• Payment Processing: Process and allocate incoming payments while maintaining up-to-date records of transactions.
• Reporting: Prepare and present reports on debt status, collection progress, and outstanding amounts to management.
• Customer Service: Address and resolve any billing or invoicing queries from clients promptly and professionally.
• Collaboration: Work closely with the Sales, Finance, and Operations teams to ensure smooth coordination and support for the credit control function.

Key Requirements:

• Educational Qualification: Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• Experience: Minimum of 1-3 years of experience in credit control, accounts receivable, or related field.
• Communication Skills: Excellent verbal and written communication skills, with the ability to negotiate and handle sensitive customer issues professionally.
• Attention to Detail: High attention to detail and accuracy in managing financial records and processing payments.
• Problem-Solving: Ability to handle disputes and negotiate payment terms effectively.