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Customer Service Representative

Gurgaon
Full-Time
Fresher: Less than 1 year
2L - 2.5L (Per Year)
Posted on Dec 18 2024

Not Accepting Applications

About the Job

Skills

Good Typing speed
Good Communication Skills
Problem-solving abilities
Empathy and patience
Ability to handle difficult customers
Time management skills
Conflict resolution skills
Knowledge of product/service offerings

Job Overview

We are looking for a Full-Time Customer Service Representative to join our team in Gurgaon. The role involves engaging with customers to provide exceptional service and ensure customer satisfaction. Applicants should have a strong set of communication and typing skills to interact effectively with clients.


Qualifications and Skills

  • Good Typing speed (Mandatory skill).
  • Good Communication Skills (Mandatory skill).
  • Problem-solving abilities to resolve customer queries efficiently.
  • Empathy and patience to provide support in a customer-centric environment.
  • Ability to handle difficult customers while maintaining a professional demeanor.
  • Time management skills to prioritize tasks and manage a variety of customer interactions effectively.



About the company

ILeads is one of the fastest growing and leading BPO/KPO/ITES industry based companies in the Dehradun region. Started in 2010, our company has grown successfully over the years to become one of the most experienced teams in Data and Calling Processing works. We are proud to be recognized by both Start Up India as well as Start Up Uttarakhand and the winner of the 2020 Best Start Up by the Chamber ...Show More

Company Size

1001-5000 Employees

Headquarter

Dehradun