Company Overview

iKeva Venture and Knowledge Advisory Services Private Limited is a leading Service Provider in Managed Office Spaces, operating from Hyderabad and Bengaluru. With over 350,000 square feet of office space under management, we specialize in building and managing customized office spaces. Our services include reception, internet, housekeeping, security, parking, and pantry management. Headquartered in Hyderabad, iKeva falls under the Commercial Real Estate industry and boasts a workforce of 51-200 employees. For more information, visit www.ikeva.com.

Job Overview

We are seeking a Senior Sales Support Executive to join our team in Hyderabad. This is a full-time position suitable for individuals who are looking to grow their career in sales. The ideal candidate should have a strong knack for tele-calling, cold calling, and lead conversion, with excellent communication and negotiation skills.

Qualifications and Skills

• Proficiency in tele-calling techniques to engage prospective clients effectively and drive interest in our services.
• Experience in cold calling to generate leads and convert them into promising sales opportunities.
• Strong negotiation skills to close deals and meet sales targets while ensuring customer satisfaction.
• Exceptional communication skills, both oral and written, to interact effectively with clients and internal teams.
• Ability to convert leads through persuasive communication and excellent follow-up tactics.
• Hands-on experience with Customer Relationship Management (CRM) software for managing client interactions and data.
• A proactive approach to problem-solving and the ability to work independently and within a team.

Roles and Responsibilities

• Support the sales team by generating leads through tele-calling and cold calling activities.
• Manage and nurture client relationships
• Assist in the negotiation process to close deals effectively and ensure seamless onboarding of new clients.
• Manage client data and interactions using CRM software to maintain up-to-date and accurate records.
• Coordinate with internal teams to ensure the timely and quality delivery of managed office spaces as per client requirements.
• Prepare and present reports on sales activities, lead conversion rates, and client feedback to the sales manager.
• Provide post-sales support to address any client issues and ensure customer retention and satisfaction.
• Stay updated with industry trends and market dynamics to effectively identify and address client needs.