Job Description

Designation: Manager- Enterprise Sales

Location: Hyderabad

Experience: 8-10 years

Qualification: Any Graduate/ Management Graduates

Industry: Business Services, Real Estate, Hospitality, Service Industry

Reports to: AVP Sales

Salary: Competitive – Fixed + Variable

Company Profile:

iKeva is a workspace provider along with community and member benefits. In addition to high quality ready-to-use office spaces, which are managed by a team of trained professionals, the members get access to a high energy environment, with multiple options to network and learn. Our solutions are designed for teams of 1 to 500 people with focus on increasing productivity. iKeva prides itself on providing high quality service to its members, with an environment that is efficient and fun-filled. iKeva’s bouquet of services includes ready-to-use spaces for small teams and customized offices for larger teams. iKeva provides a collaborative, fun filled and high energy work environment for its Associates which helps them in their professional growth.

Currently, we have over 7500 seats across Hyderabad, Bangalore, and Mumbai.

Key Responsibilities:

• Developing & maintaining prospect & customer/ client list based on strategic marketing data & other sources
• Engaging with IPC’s, Domestic/ Local Brokers, trade conferences, nurturing industry relationships for possible opportunities to develop business opportunities.
• Active in liaison relationship within industry.
• Ensure customer satisfaction by working along with operations, quality, customer service teams, to address any customer concerns or issues.
• Client Acquisition and corporate relations with companies
• Keep abreast of industry trends and practices and update knowledge and skills to improve the product and service offering.
• Engage & retain clients with immediate escalation facilitation, regular visits & value delivery.
• Have a thorough knowledge of all facilities and services offered including type of Space available as well as location and layout, selling status, rates, and benefits of all package plans.
• Implement, review and maintain documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards.
• Manage agreement creation and associated paperwork ensuring accuracy and compliance.
• Drive negotiations to secure and finalize deals.
• Cultivate relationships with potential partners and other associations to bolster brand visibility and lead generation.
• Propose innovative strategies to enhance revenue.

Customer Relationship Management:

• Oversee all customer requests and queries for optimal service delivery.
• Manage and assist members through their growth and extensions for long-term relationships.
• Conduct customer interactions to understand and identify areas for service enhancement.

Desired Candidate Profile:

• Expertise in sales and negotiation techniques.
• Proficiency/ experience in customer management.
• Strong interpersonal skills.
• Vibrant personality – Outgoing and vivacious.
• Positive attitude.
• Quick learning ability.
• Excellent communication skills.
• Ability to multitask, analyze and solve problems.
• Proficient in MS-office & experience in any other relevant software or application is advantage.

iKeva Ventures and Knowledge Advisory Services Pvt Ltd.

Write to us: hr@ikeva.com, Web: www.ikeva.com, Ph No: +91-40-46464889