ICICI Bank is a leading private sector bank in India, and offers a wide range of banking products and financial services to Corporate, Small and Medium Enterprises (SME) and Retail customers through extensive multi-channel touch points including branches, state-of-the-art Internet Banking, Mobile Banking, WhatsApp Banking, and Phone Banking. The Bank also has specialised subsidiaries in the areas of investment banking, life and non-life insurance, venture capital and asset management.

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We are looking to employ a sales-driven and customer-oriented sales officer to oversee our sales team and determine the most effective solutions to increase company sales. The sales officer's responsibilities include recommending improvements to current sales strategies, informing potential and existing customers of company promotions, as well as preparing accurate sales and expense reports. You should also be able to continually identify new sales opportunities through customer referrals.To be successful as a sales officer, you should be persuasive and knowledgeable of industry regulations. Ultimately, an outstanding sales officer should have a strong work ethic and demonstrate exceptional communication, negotiation, and customer service skills at all times.<ul><li>Developing and sustaining long-lasting relationships with customers.</li><li>Screening, recruiting, and training sales employees.</li><li>Calling potential customers to explain company products and encourage purchases.</li><li>Answering customers' questions and escalating complex issues to the relevant departments as needed.</li><li>Developing in-depth knowledge of company products.</li><li>Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.</li><li>Collaborating with the marketing department to ensure that the company is reaching its target audience.</li><li>Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.</li><li>Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.</li><li>Analyzing competitors' products to determine product features, benefits, shortfalls, and market success.</li><li>Bachelor's degree in business administration, business management, marketing, or related field is preferred.</li><li>Proven sales experience.</li><li>Sound knowledge of sales strategies and industry regulations.</li><li>Proven track record of achieving sales targets.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent negotiation and consultative sales skills.</li><li>Effective communication skills.</li><li>Exceptional customer service skills.</li></ul>

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.&nbsp;&nbsp;Responsibilities<ul><li>Work cross functionally within the company to communicate with all stakeholders in customers' success</li><li>Create and maintain relationships with customers to better understand and achieve their needs</li><li>Make visits to our customers to identify opportunities for growth within our platform</li><li>Manage all reporting about the health of customers' accounts</li></ul> Qualifications<ul><li>Previous account management experience</li><li>Articulate and well accustomed to a client facing role</li><li>Willingness and ability to travel</li></ul>

ICICI Bank

Sales Officer

Sales Officer

Sales Officer

Sales Manager

Sales Officer