Company Overview

We are a rapidly growing tech company, committed to providing top-notch customer experiences. Our team is dedicated to innovation and excellence, offering products and services that make a difference in people's lives. Join us to be part of a dynamic and collaborative environment that values talent, creativity, and integrity.

Job Overview

We are looking for enthusiastic and customer-oriented Freshers to join our Customer Service team in Noida. This is a full-time position with opportunities for growth and development. If you are passionate about helping others and have excellent communication skills, we would love to hear from you.

For more information share resume on - arisha.naaz@iccs.in

call and share resume on - 9599506496

Roles and Responsibilities

• Handle customer inquiries via phone, email, and chat in a courteous and professional manner.
• Resolve customer complaints and issues promptly, ensuring a positive customer experience.
• Provide product and service information to customers, guiding them through their queries.
• Maintain detailed records of customer interactions, transactions, and feedback.
• Collaborate with other departments to address and resolve complex customer issues.
• Assist in the onboarding of new customers by providing necessary information and support.
• Identify opportunities to improve customer service processes and suggest enhancements.
• Meet performance targets and adhere to company policies and procedures.