Designation-Store Admin

Location-Pune/Hyderabad

Reporting

Profile Type

Individual Contributor

Profile Summary

As a Store Administrator, you will oversee and manage all store operations with full authority, ensuring compliance with store management guidelines and policies.

Job Description

·       Oversee all aspects of store operations, providing regular reports to management as needed.

·       Serve as the first point of contact for customers entering the store, providing a warm and welcoming experience.

·       Direct customers to the appropriate Design & Project Advisor based on their needs. Ensure that each customer is attended to with the highest level of care and attention.

·       Maintain a clean and organized store environment, with special attention to visual merchandising.

·       Manage the pantry and ensure that HNI/UHNI clients receive personalized attention.

·       Coordinate with store staff to ensure that clients are greeted at the parking area, helping eliminate any confusion about parking or store location.

Skill Set

·       Must have a minimum of 2+ years of experience in managing store operations from end to end.

·       Proven experience in handling HNI and UHNI clients with a focus on delivering exceptional service.

·       Skilled in addressing and resolving employee grievances and managing client escalations effectively.

Education

Any Graduate

Soft Skill & Personality Trait

·       Excellent communication skills with a well-groomed and pleasant demeanour.

·       Strong sense of honesty and integrity, with a commitment to high work ethics.

·       Ability to make quick and effective decisions in a fast-paced environment.

Desirable

·       Background in home décor or textiles is preferred.

·       Proficiency in the local language is desirable for effective communication.