Telesales Representative
Telesales Representative3
Applications
3
Applications
Mumbai
Full-Time
Junior: 1 to 3 years
₹ 20K - ₹ 3.5L (Per Year)
Posted on Apr 11 2023
About the Job
Skills
Sales Processes
Sales Management
Insurance
We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- High school diploma; BSc/BA will be a plus
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- High school diploma; BSc/BA will be a plus
About the company
freshgraduates.in is a tech company that provides innovative recruitment solutions to help businesses find and hire the best talent. Our team of experienced founders and experts in the HR industry is dedicated to delivering cutting-edge technology and superior service to our clients. Our company was founded on the belief that the traditional recruitment process is outdated and inefficient, and we ...Show More
freshgraduates.in is a tech company that provides innovative recruitment solutions to help businesses find and hire the best talent. Our team of experienced founders and experts in the HR industry is dedicated to delivering cutting-edge technology and superior service to our clients. Our company was founded on the belief that the traditional recruitment process is outdated and inefficient, and we are committed to revolutionizing the way businesses hire. We are proud to have helped countless companies successfully fill their open positions, and we continue to grow and evolve to meet the changing needs of the HR industry. Some of our key services and features include: - A user-friendly, intuitive platform that makes it easy for businesses to post job listings and search for candidates- Advanced technology and algorithms that help match job seekers with the right opportunities- A team of experienced HR professionals who provide personalized support and guidance throughout the recruitment process- Flexible pricing and customizable solutions that fit the needs of businesses of all sizes and industries We are constantly striving to improve and enhance our services, and we are always looking for new opportunities to partner with companies that share our vision and passion for innovation in the HR industry. If you are interested in learning more about freshgraduates.in and what we can do for your business, please don't hesitate to contact us. ...Show Less
Industry
Technology, Information a...
Company Size
11-50 Employees
Headquarter
New Delhi
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