Mohali
Full-Time
Junior: 1 to 3 years
3L - 4L (Per Year)
Posted on Feb 24 2023

About the Job

Skills

Employee Training
Customer Service
VOICE
Business Process Outsourcing (BPO)
MIS

Responsibility

Flipkart Process

Domestic Experience .

Conducting NHT Batches for the process .

Auditing Calls

Conducting Training Session

Prepare training Material as per the process .

Publishing Report On daily Basis .

Prepare mis report as per the training .

Following with client related process to new updates .

Supervision and supporting agents Through OJT .

Conducting soft skill and customer service session during batches to ensure good call quality .

About the company

SAICOOPER HR Extension Pvt Ltd, is promoted by professional who have worked in various corporate who incorporated Small to Big organization is in the business of Temporary staffing & shared services support staff. Permanent staffing as well as setup from hirining to Hr. policy & process

Industry

BPO / Call Centre

Company Size

11-50 Employees

Headquarter

Bangalore

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