We require Customer Support Executive (Female) with 6 months to 5 years experience for a fast growing E-Commerce company.

Role & responsibilities

• Provide excellent customer service and support to clients via phone, email, and chat
• Resolve customer complaints and issues in a timely and professional manner
• Maintain a high level of product knowledge to effectively assist customers
• Collaborate with internal teams to ensure prompt and accurate resolution of customer issues
• Identify areas for improvement in customer support processes and recommend solutions
• Ensure customer satisfaction and retention through proactive communication and problem-solving

Preferred candidate profile

• Any Graduate with 6 months to 6 years experience in Customer Support
• Fluent in English and Tamil
• Freshers also will be considered, if they have excellent communication skills
• Available to join at short notice

Salary : Rs.16,000 to Rs.24,000 (Depending upon experience and skill set) + incentives + rewards

Location: Chennai - Guindy / T.Nagar

Office Hours : 10 am to 7 pm / Monday to Saturday - Cab not offered

Call 9381003750