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Customer Relationship Manager (CRM) - Real estate

Bengaluru
Full-Time
Mid-Level: 3 to 6 years
Posted on Oct 16 2024

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About the Job

Skills

Excellent communication skills
Knowledge of real estate market trends
Strong negotiation skills
Ability to build and maintain client relationships
Attention to detail
Problem-solving skills
Sales acumen
CRM software proficiency

Location: [Specify Location]


Department: Sales


Job Type: Full-Time


Key Responsibilities:


Develop and manage relationships with potential and existing clients to drive sales growth.

Act as the main point of contact for clients, guiding them through the sales process, from inquiry to post-sales support.

Identify client needs, provide tailored solutions, and present property options that align with their requirements.

Collaborate with the sales team to convert leads into successful deals and achieve sales targets.

Provide regular project updates, pricing information, and property details to clients.

Address and resolve customer queries and issues promptly, ensuring a high level of customer satisfaction.

Maintain accurate records of client interactions, sales activities, and customer feedback in the CRM system.

Assist in organizing site visits, property presentations, and other promotional events.

Analyze customer feedback to suggest improvements in sales strategies and customer engagement.

Stay updated on market trends, competitor activities, and new developments in the real estate sector.

Qualifications:

Graduate, preferably with an MBA in sales, marketing, or a related field.

3-5 years of experience in customer relationship management in real estate sales.

Strong sales, negotiation, and communication skills.

Proficiency in CRM software and tools.

Ability to understand client requirements and present suitable property options.

Excellent organizational skills and attention to detail.

Ability to work in a target-driven environment.

Preferred Skills:

Knowledge of real estate market trends and property sales processes.

Ability to handle multiple clients and prioritize tasks effectively.

Strong problem-solving skills with a focus on delivering results.

Positive attitude, customer-focused approach, and team collaboration skills.


Thanks & Regards

About the company

Company Introduction:- Housiey Key Mansions Pvt Ltd is the fastest growing Real Estate Brokerage Company with offices in Mumbai, Pune & Bangalore. We are a team of 140+ young professionals with overall 100+ years of combined experience. We work in the new launches of top developers like 1) Brigade Group 2) Sobha Realty 3) Prestige Group 4) Century Real Estate 5) Mahindra Life spaces 6) Godre ...Show More

Industry

Real Estate

Company Size

201-500 Employees

Headquarter

Bangalore

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