• Manage guest queries in a timely and efficient manner;
• Represent needs of the team;
• Ensure compliance of brand standards;
• Be environmentally aware;
• Assist Food and Beverage management with achieving financial targets;
• Assist Food and Beverage management with training and development of team members;
• Assist with annual and mid-year appraisals with team members under your responsibility;
• Supervise Food and Beverage Outlet operations;
• Communicate and delegate tasks to the team;
• Assist other departments wherever necessary and maintain good working relationships;
• Comply with hotel security, fire regulations and all health and safety legislation.

Requirements:

• Previous Food and Beverage experience;
• Positive attitude;
• Ability to work on own or in teams;
• Commitment to delivering a high level of customer service;
• Good Communication Skills;
• Flexibility to respond to a range of different work situations.