company logo

Assistant Restaurant Manager / Restaurant Manager

Kolkata
Full-Time
Mid-Level: 4 to 6 years
Posted on Jan 24 2024

About the Job

Skills

Team Building
Coordinate
Sales Management
Employee Training
Operations Management
Hotel Management
  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations


About the company

Hotel Polo Towers (Shillong) is a hospitality group of Hotels and Resorts, company based out of Polo, Shillong, Meghalaya, India.

Industry

hospitality

Company Size

501-1,000 Employees

Headquarter

Shillong

Other open jobs from Hotel Polo Towers (Shillong)