Front Office Assistant114
Applications
114
Applications
Bangalore
Full-Time
Junior: 1 to 3 years
₹ 15K - ₹ 20K (Per Month)
Posted on Feb 17 2023
About the Job
Skills
Hospitality
Guest Service Management
Customer Satisfaction
We are looking for a capable and friendly front office assistant to work at our reception area. In this role, your duties will include answering incoming calls, scheduling appointments, and welcoming visitors. You may also be required to order office supplies.
To ensure success, front office assistants should possess experience in office administration and the ability to communicate with members of the public. Top-class candidates are capable administrators who make visitors arriving at the reception area feel welcome.
- Reporting to management and performing administrative duties.
- Answering telephone calls, as well as screening and forwarding calls.
- Scheduling and confirming appointments, meetings, and events.
- Welcoming and assisting visitors in a friendly and professional manner.
- Handling basic inquiries and sorting mail.
- Copying, scanning, and filing documents.
- Monitoring office supplies and ordering replacements.
- Keeping the reception area tidy and observing professional etiquette.
- Performing other administrative tasks, if required.
- High school diploma or GED.
- Formal qualification in office administration, secretarial work, or related training.
- 2-3 years of experience in a similar role.
- Exceptional ability to create a welcoming environment.
- Experience in answering and screening calls, as well as scheduling appointments.
- Ability to observe business etiquette and maintain a professional appearance.
- Proficiency in appointments scheduling and call forwarding systems, such as Resource Guru and AVOXI.
- Experience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.
- Working knowledge of printers, copiers, scanners, and fax machines.
- Excellent interpersonal and communication skills.
About the company
GreenPark Hotels and Resorts Limited is an accomplished brand in the hospitality industry in South India which owns and operates business hotels in Hyderabad, Chennai and Visakhapatnam under the umbrella of GreenPark Hotels. GreenPark is a perfect example of humble beginnings and sustainable growth. Launched as Diana Hotels Ltd in 1991, the company has grown from a single hotel to managing over 10 ...Show More
GreenPark Hotels and Resorts Limited is an accomplished brand in the hospitality industry in South India which owns and operates business hotels in Hyderabad, Chennai and Visakhapatnam under the umbrella of GreenPark Hotels. GreenPark is a perfect example of humble beginnings and sustainable growth. Launched as Diana Hotels Ltd in 1991, the company has grown from a single hotel to managing over 1000 rooms. In the year 2011, it forayed into facility management and upscale hotels. In 2012, two brands were launched in upscale segment under brand names Marigold Hotels and AVASA Hotels (a unit of Stamlo Hotels). The distinctive feature of GreenPark is their highly motivated and engaged employees driven by GreenParks core values of delivering the highest standards of service and care. This has helped to consistently deliver its signature GreenPark Experience across properties. The GreenPark chain is a pioneer at the concept of Five Star services at Four Star Prices. It offers guests world class conveniences and comforts providing them a home away from home. Great attention is given to every little detail of the Guest thereby forging a strong bond with its clientele who have made GreenPark their preferred choice; giving the opportunity to know and serve them even better. ...Show Less
Industry
Hospitality
Company Size
1001-5000 Employees
Headquarter
Hyderabad
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