Company Overview

HOSPITAL STAFF is a leading name in the Hospitals and healthcare sector, specializing in identifying the right candidates for this industry. We have a track record of successfully matching candidates with healthcare organizations, making us a preferred recruitment partner across India. Our extended reach, market knowledge, and commitment to excellence set us apart.

Job Overview

We are seeking a highly organized and friendly Front Desk Receptionist to join our team at HOSPITAL STAFF RECRUITMENT SERVICES. As a Front Desk Receptionist, you will be the first point of contact for our clients and visitors, providing excellent customer service and ensuring a positive experience. This role requires strong communication skills, attention to detail, and the ability to multitask effectively.

Qualifications and Skills

• 1-3 years of experience as a Front Desk Receptionist or similar role
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Familiarity with IPD billing and OPD billing processes
• Proficient in using receptionist software and MS Office Suite
• Ability to handle multiple phone lines and manage inquiries
• Attention to detail and problem-solving skills
• Positive attitude and a customer-oriented mindset
• Immediate availability to join

Roles and Responsibilities

• Greet and welcome clients and visitors in a courteous and professional manner
• Answer incoming calls and redirect them to the appropriate person or department
• Manage and maintain the reception area, ensuring cleanliness and organization
• Register and check-in clients, ensuring accurate documentation
• Provide information to clients and visitors regarding services offered
• Handle inquiries and resolve complaints in a prompt and efficient manner
• Schedule appointments and manage calendars
• Assist with administrative tasks, such as filing, data entry, and preparation of documents
• Coordinate with other departments to ensure smooth operations
• Adhere to company policies and procedures, including confidentiality guidelines