Company Overview

Since the inception of HOSMAT Hospitals in 1994, our mission has been to provide affordable patient care with excellent medical precision. With three hospitals across Bangalore, we are the largest group of orthopedic hospitals in India, accommodating 500 beds, 28 operation theatres, and offering 24/7 trauma care. We specialize in orthopedics, sports medicine, arthritis, and trauma. Our team of 501-1000 dedicated employees serves a diverse patient base, contributing to our reputation as the best multispecialty hospitals in Bangalore.

Job Overview

We are seeking a Housekeeping Manager for our Bangalore location to ensure the highest standards of cleanliness and safety within the hospital environment. This is a full-time position, and the candidate must possess a combination of skills and experience, including a minimum of 10 years and a maximum of 15 years in a similar role. The ideal candidate will demonstrate superior organizational abilities, effective leadership, and the capacity to solve problems efficiently.

Qualifications and Skills

• Leadership (Mandatory skill): Demonstrated ability to lead a team effectively, including the ability to inspire, motivate, and manage staff towards achieving organizational goals.
• Time Management (Mandatory skill): Proven proficiency in managing one's own time and the time of others, ensuring timely completion of tasks and efficient allocation of resources.
• Problem Solving (Mandatory skill): Effective at identifying issues, evaluating multiple solutions, and implementing an optimal course of action under varying circumstances.
• Attention to Detail: Ability to maintain accuracy and thoroughness in all facets of housekeeping management, ensuring high standards are met throughout the hospital.
• Communication: Strong verbal and written communication skills to clearly convey information and effectively interact with diverse staff and hospital management.
• Organization: Competence in organizing personal and team work, streamlining processes and maintaining a well-ordered work environment.
• Teamwork: Experience in collaborating within a team, contributing to group objectives and fostering a cooperative working atmosphere.
• Customer Service: Ability to prioritize customer satisfaction by addressing and resolving any issues efficiently and ensuring comfort to hospital patients and visitors.

Roles and Responsibilities

• Oversee daily housekeeping operations, ensuring all areas of the hospital are clean, sanitary, and presentable at all times.
• Develop and implement housekeeping procedures, reflecting best practices and ensuring compliance with infection control and safety standards.
• Manage a team of housekeeping staff, including scheduling, training, and performance evaluations, to maintain high standards of service.
• Allocate resources efficiently to meet departmental goals, including inventory management and acquisition of cleaning supplies.
• Coordinate with hospital departments to support overall patient and visitor satisfaction, addressing any housekeeping-related concerns promptly.
• Conduct regular inspections of facilities to ensure continued adherence to established cleanliness and maintenance standards.
• Prepare and manage the housekeeping budget, identifying opportunities for cost savings without compromising service quality.
• Maintain records and reports on housekeeping activities, analyzing data to identify areas for improvement or increased efficiency.