•Operational Oversight: Supervise daily operations, ensuring compliance with company policies and procedures.

•Staff Management: Lead, train, and support staff; conduct performance evaluations and provide feedback.

•Customer Service: Address guest inquiries, resolve complaints, and ensure a positive experience for all customers.

•Inventory Management: Monitor inventory levels and assist in ordering supplies as needed.

•Health & Safety: Ensure compliance with health and safety regulations; conduct regular inspections.

•Reporting: Maintain accurate records of daily operations and report on performance metrics.

•Team Collaboration: Work closely with other departments to coordinate services and resolve issues.

•Crisis Management: Handle emergencies and unexpected situations efficiently and calmly.

·Experience: 2-3 years experience in a managerial or supervisory role.