Job Overview

Position: Telecaller (Junior Level)

Location: Mumbai, Bangalore Urban

Employment Type: Full-Time

Qualifications and Skills

• Excellent communication skills
• Active listening
• Persuasion
• Customer service
• Phone etiquette
• Problem-solving
• Time management
• Sales skills

Roles and Responsibilities

• Engage with potential customers over the phone in a professional manner
• Understand customer requirements and provide appropriate solutions
• Maintain a high level of customer satisfaction through excellent service
• Achieve daily/weekly/monthly targets set by the company
• Handle customer complaints and provide appropriate solutions
• Maintain accurate records of interactions with customers
• Collaborate with the sales team to provide comprehensive support to customers