Customer Support Executive
Customer Support Executive95
Applications
95
Applications
Bangalore
Full-Time
Junior: 1 to 3 years
₹ 14K - ₹ 23K (Per Month)
Posted on Jul 02 2024
About the Job
Skills
Excellent communication skills
Empathy towards customers
Problem-solving abilities
Patience in dealing with difficult situations
Ability to multitask
Knowledge of product/service offerings
Attention to detail
Ability to remain calm under pressure
Job Overview
Customer Support Executive - Junior Level, Full-Time, Bangalore, Karnataka.
Qualifications and Skills
- Excellent communication skills
- Problem-solving abilities
- Empathy towards customers
- Patience in dealing with difficult situations
- Ability to multitask
- Knowledge of product/service offerings
- Attention to detail
- Ability to remain calm under pressure
Roles and Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Provide product/service information to customers
- Troubleshoot and resolve customer issues
- Ensure customer satisfaction and retention
- Document customer interactions and transactions
- Collaborate with other teams to address customer needs
- Escalate unresolved issues to the appropriate channels
About the company
HBS is brand of INFOWRYT SOLUTIONS LLP, we are India’s leading talent solutions provider. We are the trusted partner for you to shape your teams with holistic solutions at scale, and candidates to realise their dream careers. If you’re a global employer starting in India, or an indigenous startup, or a large enterprise scaling up operations, your talent needs are at the heart of what we do.
HBS is brand of INFOWRYT SOLUTIONS LLP, we are India’s leading talent solutions provider. We are the trusted partner for you to shape your teams with holistic solutions at scale, and candidates to realise their dream careers. If you’re a global employer starting in India, or an indigenous startup, or a large enterprise scaling up operations, your talent needs are at the heart of what we do.
Industry
Staffing and Recruiting
Company Size
2-10 Employees
Headquarter
Bangalore, Karnataka
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