Job Responsibilities:-

·       Integrate Twilio APIs (SMS, Voice, Video, Email, Authy) into web and mobile applications.

·       Design and implement communication workflows using Twilio Studio.

·       Maintain comprehensive documentation for all Twilio integrations and workflows.

·       Customization and Configuration: Customize Twilio Flex for contact center needs.

·       Diagnose and resolve issues related to Twilio services, ensuring minimal downtime.

·       Work closely with product managers, designers, and engineers to deliver high-quality communication features.

·       Implement security measures, including phone verification and two-factor authentication, ensuring compliance with relevant regulations.

Skills Required:-

·       Excellent communication and problem-solving skills.

·       5+ years of Experience with Twilio APIs (SMS, Voice, Video, Email, Authy).

·       Familiarity with RESTful APIs and webhooks.

·       Understanding of cloud-based communication solutions.

·       Knowledge of Agile/Scrum methodologies.

Timings: The preferred start time is 6 AM. Must start between 7:00 and 8:00 am as the client team is in Australia