Chief Customer Success Officer
Chief Customer Success Officer511
Applications
511
Applications
About the Job
Skills
Responsibilities:-
- Lead strategic customer success initiatives and be part of the Senior Leadership Team.
- Source and nurture strategic partnerships.
- Oversee a seamless customer renewal process.
- Engage with customers through expertise and regular face-to-face meetings.
- Continuously review and enhance our value proposition and financial model.
- Drive and manage an ambitious events calendar.
- Provide regular impact metrics and internal reports.
- Foster strong partnerships with other senior leaders.
Requirements:-
- MBA graduate with 12+ years of experience.
- Proven experience in customer servicing, sales, and setting service benchmarks.
- Experience managing large teams across India.
- Background in consulting, headhunting, fast-growing startups, training companies, sales, HRMS, large insurance, or TPAs.
.
.Skills:-
- Customer Success, Cross Selling, Team Handling, Contract Renewals
Additional Information:-
- Hybrid model (2 days work from home).
- 5-day work week.
- 4-round interview process.
About the company
Industry
Information Technology & ...
Company Size
11-50 Employees
Headquarter
Bhubaneswar
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