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Customer Care-Mobile service centre

Hyderabad
Bangalore
Full-Time
Junior: 1 to 3 years
2L - 2.7L (Per Year)
Posted on Aug 31 2024

About the Job

Skills

customer service executive
Communication
customer service officer
Customer Service
Customer Relationship Management (CRM)
customer care

Customer Officer


Location – Bangalore , Hyderabad


Interview Mode – Audio Call/Video


Employment Type - Full- Time


Prefer Female Candidate


Key Responsibility -



 Develop and execute customer care strategies in alignment with the company’s  objectives and goals.

  Lead, mentor, and manage the customer service team to ensure high performance and professional growth.

  Promote a customer-first culture across the organization.

  Direct Deal with customer very calmly in any situations.

  Good Knowledge of Mobile Phone & general Mobile Problems (i.e Heating, Battery Issue, Slow Charging, Screen Related Problems, Complete Hardware and Software Related problems).

  Broad Knowledge of Mobile Specifications specially for Android.

 

Qualification -


  Any can apply those who have 1-2 years of experience in mobile service center store

  Good if Any one have ITI in Mobile Technician.

  Diploma/ITI holder person can apply.


Skills -


  Customer Ennagement.

  Understanding Customer Problem.

  Good Listener.

  Good Communication.

  Mobile Specification.

  Deal customers in very calm way in hit-up situation.

  Team management.

About the company

Staffing & Recruiting

Industry

Recruitement

Company Size

1 to 20 Employees

Headquarter

Bangalore

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