Company Overview

Hindustan Recruitment, established in 2020 and based in Chandigarh, is a leading provider of professional staffing services including staff augmentation and permanent hiring. Our nationwide network of recruitment experts works closely with clients to meet their human resourcing needs. We are a small but dynamic team of 11-50 employees, committed to delivering effective recruitment solutions to our clients. More information can be found on our website here.

Job Overview

The International Collection Process role is a full-time junior position based in Bhayandar, Thane, Mumbai. The ideal candidate will have between 1 to 3 years of work experience. This position requires a proactive individual capable of navigating the complexities of international collections. The role demands fluency in multiple languages and an ability to communicate effectively within diverse cultural contexts.

Qualifications and Skills

• Fluency in multiple languages (Mandatory skill), enabling efficient communication across various cultural contexts.
• Strong negotiation skills to manage and resolve collection issues with international clients effectively.
• Understanding of international laws and regulations to ensure compliance during collection processes.
• Excellent communication skills for clear and persuasive interactions with clients and teams.
• Problem-solving abilities for effective resolution of collection-related challenges and obstacles.
• Cultural sensitivity to handle diverse, international clientele with respect and understanding.
• Attention to detail to ensure accuracy and precision in all collection activities and documentation.
• Ability to work under pressure in a fast-paced environment, ensuring collection targets are met consistently.

Roles and Responsibilities

• Manage the international collections process, ensuring timely and effective recovery of outstanding payments.
• Communicate with clients in multiple languages to resolve payment-related issues and queries.
• Negotiate payment terms and settlements with international clients, maintaining a professional and courteous approach.
• Ensure adherence to international laws, regulations, and company policies during the collection process.
• Collaborate with internal teams to develop strategies for efficient and effective collections.
• Maintain detailed and accurate records of all collection activities and interactions with clients.
• Identify areas for process improvement and implement strategies to optimize the collection processes.
• Provide regular reports and updates on collection status and challenges to management.