TELECALLER
TELECALLER5
Applications
5
Applications
About the Job
Skills
· Manage large amounts of outgoing & incoming calls
· Generate sales leads and fix property visits.
· Identify and assess customers’ needs to achieve satisfaction
· Build sustainable relationships and trust with customer accounts through open and interactive communication
· Provide accurate, valid and complete information by using the right methods/tools
· Meet personal/customer service team sales targets and call handling quotas
· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
· Keep records of customer interactions, process customer accounts and file documents
· Follow communication procedures, guidelines and policies.
About the company
Industry
Real Estate
Company Size
11-50 Employees
Headquarter
Bangalore, Karnataka
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