Hemocean Outsourcing

Quality Analyst - BPO

Malad
Full-Time
Junior: 1 to 3 years
₹ 15K - ₹ 25K (Per Year)
Posted on Apr 25 2024

Not Accepting Applications

About the Job

Skills

cALLING
BPO
Quality Analyst
INBOUND
Outsourcing
Customer Service

Company Overview


Hemocean Outsourcing is a staffing and recruiting company with 2-10 employees. Headquartered in Jabalpur, Madhya Pradesh, it offers top-to-bottom positions and great opportunities for growth. Visit https://hemocean.com for more details.


Job Overview


Junior Quality Analyst - BPO role with 1 to 3 years of experience in Malad. Join Hemocean Outsourcing, a leading company in training and placement services with a strong team and excellent packages. Operating year-round to connect graduates with companies.


Qualifications and Skills


  • 1-3 years of experience in BPO industry
  • Strong analytical skills with attention to detail
  • Knowledge of quality assurance processes and metrics
  • Excellent communication and interpersonal abilities
  • Ability to work collaboratively in a team environment


Roles and Responsibilities


  • Conduct quality assurance activities for BPO operations
  • Analyze and evaluate customer interactions to ensure compliance and quality standards
  • Identify areas for improvement and provide recommendations for process enhancements
  • Create and maintain quality reports and documentation
  • Collaborate with teams to implement quality improvement initiatives





About the company

Hemocean Outsourcing

Hemocean outsourcing company has the strong team to handle the training and placement services. Hemocean outsourcing company provides top to bottom positions with great package. The company operates round a year to coordinate between graduates and companies

Industry

Staffing & Recruiting

Company Size

2-10 Employees

Headquarter

Jabalpur, Madhya Pradesh

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