Company Overview

Hemocean Outsourcing is a staffing and recruiting company with a strong team dedicated to providing top-tier training and placement services. Operating year-round to bridge the gap between graduates and companies. 2-10 employees. Headquarters in Jabalpur, Madhya Pradesh.

Job Overview

Entry-level position in Voice Process for candidates with less than 1 year of experience. Full-Time employment in Mumbai, Gurgaon, or Hyderabad. Join a team at Hemocean Outsourcing, a company specializing in training and placement services for graduates.

Qualifications and Skills

• Excellent communication skills in English
• Ability to handle high call volumes and pressure situations
• Good listening skills and attention to detail
• Basic computer knowledge and data entry skills
• Willingness to learn and adapt to new processes

Roles and Responsibilities

• Handle inbound and outbound calls in a professional manner
• Provide excellent customer service and resolve queries efficiently
• Follow communication scripts and guidelines
• Maintain customer records and update databases
• Work collaboratively with team members to achieve targets