We are hiring for the role of Voice Process in our company. This is a Full-Time position based in Gurgaon, Haryana, India. The selected candidate will be responsible for handling customer calls and providing excellent service. This is a great opportunity for freshers with less than 1 year of experience to join our team.

Qualifications and Skills

Excellent communication skills in English and Hindi

Strong problem-solving abilities

Ability to work in a fast-paced environment

Good listening skills

Basic computer knowledge

Previous experience in customer service is a plus

Roles and Responsibilities

Handle incoming customer calls and resolve queries

Provide information about products and services

Upsell products and services to customers

Gather customer feedback