Company Overview

Hemocean outsourcing company has a strong team to handle the training and placement services. They provide top to bottom positions with a great package. Operating round a year to coordinate between graduates and companies. Hemocean Outsourcing has 2-10 employees employees. Website: [Hemocean](https://hemocean.com). Headquarters: Jabalpur, Madhya Pradesh. Industry: Staffing & Recruiting.

Job Overview

Customer Care Executive (CCE) at Hemocean Outsourcing in Jabalpur, Madhya Pradesh. Full-time position with a competitive salary range. Company with 2-10 employees in the Staffing & Recruiting industry.

Qualifications and Skills

• Excellent communication skills
• Empathy
• Problem-solving
• Patience
• Active listening
• Conflict resolution
• Time management
• Adaptability

Roles and Responsibilities

• Provide exceptional customer service via phone, email, and chat
• Address customer inquiries and resolve issues promptly
• Maintain a positive, empathetic, and professional attitude towards customers
• Resolve customer complaints with patience and empathy
• Keep records of customer interactions, transactions, and complaints
• Communicate and coordinate with internal teams to ensure customer satisfaction
• Identify and escalate priority issues to the appropriate channels
• Stay updated on product knowledge and company policies