CSE - Customer Support Executive
CSE - Customer Support Executive10
Applications
10
Applications
About the Job
Skills
Company Overview
Hemocean Outsourcing is a staffing & recruiting company based in Jabalpur, Madhya Pradesh. With a dedicated team, the company provides comprehensive training and placement services, facilitating connections between graduates and companies throughout the year.
Job Overview
CSE Customer Support Executive role at Hemocean Outsourcing as a Fresher level position. This is a Full-Time job based in Gurgaon, offering a great package. The role requires excellent communication skills, problem-solving abilities, empathy towards customers, patience, multitasking, product/service knowledge, attention to detail, and the ability to remain calm under pressure.
Qualifications and Skills
- Excellent communication skills
- Problem-solving abilities
- Empathy towards customers
- Patience in dealing with difficult situations
- Ability to multitask
- Knowledge of product/service offerings
- Attention to detail
- Ability to remain calm under pressure
Roles and Responsibilities
- Provide effective customer support via various communication channels
- Resolve customer queries and issues in a timely and professional manner
- Ensure customer satisfaction and retention through exceptional service
- Maintain accurate records of customer interactions and transactions
- Collaborate with internal teams to address customer needs and improve processes
- Adhere to company policies and procedures while upholding high service standards
About the company
Industry
Staffing & Recruiting
Company Size
2-10 Employees
Headquarter
Jabalpur, Madhya Pradesh
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