Company Overview

Hemocean Outsourcing is a distinguished player in the Staffing & Recruiting industry, specializing in training and placement services. With a strong team dedicated to coordinating between graduates and various companies, Hemocean provides top-to-bottom position placements with competitive packages. Operating year-round, our headquarters are located in Jabalpur, Madhya Pradesh. More information can be found on our website: hemocean.com.

Job Overview

We are seeking a highly organized and motivated Client Coordinator to join our team in Mumbai. This full-time, entry-level position is ideal for freshers with 0 to 1 year of work experience. The role involves managing client relationships, providing top-notch customer service, and ensuring efficient coordination between clients and the company.

Qualifications and Skills

• Excellent communication skills (Mandatory skill).
• Strong relationship management abilities (Mandatory skill).
• Exceptional customer service aptitude (Mandatory skill).
• Ability to solve problems efficiently and effectively.
• Proven negotiation skills to facilitate smooth client interactions.
• Strong time management skills to handle multiple tasks simultaneously.
• Keen attention to detail to ensure accuracy in coordination and data management.
• Adaptability to handle changing client needs and dynamic work environments.

Roles and Responsibilities

• Act as the primary point of contact for assigned clients, ensuring clear and effective communication at all times.
• Manage and maintain strong client relationships through regular touchpoints and meetings.
• Coordinate with internal teams to ensure timely and accurate delivery of services to clients.
• Address client inquiries and resolve issues promptly, ensuring high levels of customer satisfaction.
• Assist in the preparation and management of client documentation and reports.
• Collaborate with the sales team to support client acquisition and retention strategies.
• Monitor client feedback and work proactively to improve services and processes.
• Maintain up-to-date knowledge of industry trends and company services to effectively address client needs.