Company Overview

Hemocean outsourcing company has a strong team dedicated to handling training and placement services. They offer top-tier positions with competitive packages and operate year-round to facilitate the connection between graduates and companies. With 2-10 employees, Hemocean Outsourcing is based in Jabalpur, Madhya Pradesh, and falls under the Staffing & Recruiting sector. Visit their website at hemocean.com.

Job Overview

Position: Chat And Mail Process

Experience: Fresher to 5 years

Location: Gurgaon

Qualifications and Skills

• Customer Service
• Communication Skills
• Problem Solving
• Multi-tasking
• Attention to Detail
• Empathy
• Time Management
• Technical Proficiency

Roles and Responsibilities

• Manage chat and email correspondence effectively and efficiently
• Provide outstanding customer service through written communication
• Resolve customer queries and issues promptly and professionally
• Handle multiple customer inquiries simultaneously
• Demonstrate strong attention to detail while composing responses
• Show empathy and understanding towards customer concerns
• Effectively manage time to prioritize tasks and responses
• Utilize technical proficiency to navigate systems and provide accurate information