Customer Support Executive
Customer Support Executive16
Applications
16
Applications
About the Job
Skills
Our Culture
Do you thrive on working on cutting edge technology? Working with innovators in the early stages of ideas, products, or platforms? Do you want to transform an industry? Crave new challenges and solving hard customer problems using the latest in software technology?…
As a developer/product manager at SmartCoin, you will use the latest technologies to create amazing, customer-focused products.
Come help us re-imagine our solutions to provide world-class, best of breed solutions to delight our customers. Make a major impact on the FinTech industry.
Responsibilities and Duties
● Communicating key parameters like details of interest rate and processing fee charges, due date, repayment amount, penalty amounts, mode of repayment etc to the loan customers
● Detailing transaction related details like available payment modes, how to make payments through these modes
● Resolving customer queries related to loan disbursal, loan repayments etc
Required Experience, Skills and Qualifications
● Any full time UG degree
● Calling experience is a big plus
● Strong verbal and written communication skills
Benefits
-Helping in building the next generation financial platform that’s providing financial access to the millions of mobile users of India using alternative credit assessment aided by data science and machine learning.
-Working with one of the smartest teams in the fin-tech space.
Job Type: Full-time
About the company
Industry
Staffing and Recruiting
Company Size
11-50 Employees
Headquarter
Bengaluru
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