Company Overview

Happi Mobiles Pvt Ltd is a pioneering experience store in the retail industry, providing comprehensive connectivity solutions through smart shopping. Headquartered in Hyderabad, the company is renowned for its innovative retail approach and dynamic offerings, serving a substantial clientele base with a team of 201-500 employees.

Job Overview

We are seeking a highly experienced and dynamic Store Manager for our Hyderabad location at Happi Mobiles Pvt Ltd. This is a senior-level, full-time position requiring up to 10 years of work experience. The Store Manager will be entrusted with overseeing the store operations, optimizing sales, ensuring customer satisfaction, and leading a dedicated team.

Qualifications and Skills

• Proven leadership experience with the ability to inspire and motivate a team to achieve sales targets and customer satisfaction.
• Extensive knowledge in inventory management, ensuring accurate stock levels and timely replenishment to meet consumer demand efficiently.
• Exceptional customer service skills, dedicated to creating a positive shopping experience and building long-term customer relationships.
• Proficient in visual merchandising strategies to enhance store layout, display, and overall aesthetic appeal, driving increased foot traffic.
• Strong sales management capabilities to effectively develop sales strategies and monitor sales performance, aiming for optimal revenue growth.
• Experience in team building, fostering a collaborative and supportive work environment to maximize team productivity and fulfillment.
• Skilled in budgeting and financial management, ensuring cost-effective operations while maintaining high standards of service.
• Excellent problem-solving abilities, able to quickly navigate and resolve issues while maintaining composure in a high-pressure retail environment.

Roles and Responsibilities

• Oversee daily store operations, ensuring operational efficiency and adherence to company policies and guidelines.
• Develop and implement strategic sales plans to increase store sales, market share, and customer base.
• Lead, coach, and manage a team of sales associates to foster a positive work environment and achieve sales targets.
• Monitor inventory levels, order supplies, and manage vendor relationships to ensure product availability and quality.
• Ensure high levels of customer satisfaction through excellent service and prompt resolution of inquiries and complaints.
• Analyze sales data, customer insights, and market trends to make informed business decisions and improve store profitability.
• Coordinate with marketing teams to plan and execute promotional events and in-store activities.
• Maintain store environment and visual merchandising standards to attract, engage, and retain customers.