Company Overview

Aatral HR is a dynamic HR consultancy firm headquartered in Bangalore. With a team size of 2-10 employees, the company specializes in providing business consulting and services. Our mission is to assist organizations in optimizing their human resources functions to achieve strategic goals. More information about our services can be found on our website: happiehire.com.

Job Overview

We are seeking a dedicated AR Caller for a full-time, junior-level position. The ideal candidate will possess a minimum of 1 year of relevant work experience and will be responsible for handling accounts receivable processes. This position is open in multiple locations, including Hyderabad, Bangalore Urban, Vijayawada, Rajahmundry, and Anantapur. The candidate must be detail-oriented and possess excellent communication and negotiation skills.

Qualifications and Skills

• Knowledge of medical billing (Mandatory skill) to efficiently manage patient accounts and maximize revenue.
• Understanding of insurance policies (Mandatory skill) to effectively communicate and resolve discrepancies with insurance providers.
• Strong communication skills (Mandatory skill) to interact professionally with clients and team members.
• Attention to detail to accurately review and input billing information and address any errors promptly.
• Ability to work with databases to manage and track patient billing information efficiently and securely.
• Problem-solving skills to identify issues in the billing process and develop effective, timely solutions.
• Negotiation skills to manage account resolutions and settlements with insurance companies or clients.
• Customer service skills to ensure a positive experience for patients in handling their billing inquiries.

Roles and Responsibilities

• Handle accounts receivable processes by managing and resolving customer billing inquiries and disputes promptly.
• Follow up with insurance companies to ensure timely resolution of claims and minimize days in accounts receivable.
• Review and process medical billing information to ensure accuracy and compliance with industry standards.
• Document communications and actions taken on accounts in a clear, concise manner.
• Cooperate with other departments to facilitate smooth billing procedures and financial reporting.
• Analyze outstanding accounts and initiate collection activities to meet organizational goals.
• Assist in developing strategies to improve the billing process and reduce error rates.
• Maintain confidentiality of sensitive patient information in accordance with HIPAA regulations and company policies.