Customer Relations Officer
Customer Relations Officer9
Applications
9
Applications
Salem
Full-Time
Junior: 1 to 3 years
Posted on Feb 20 2023
Not Accepting Applications
About the Job
Skills
Microsoft Excel
Negotiation
Communication
- Advise customers regarding our services and convince them about our strengths
- Co-ordinate with the medical team and give suitable solutions for the customer
- Achieve sales and revenue targets and work diligently to meet them
- Resolve customer complaints quickly and effectively
- Act as point of contact for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Collaborate with internal teams to address customer needs
- Participation in all Promotional Activities
- Planning customer relations management strategies designed to attract and retain customers while expanding the brand’s reach and boosting consumer loyalty.
- Creating emails and other content as part of a wider marketing campaign.
- Implementing strategies to test the various forms of marketing developed by the team.
- Liaising with other Government departments as and when needed.
- Making sure the customer database is correctly segmented for targeted marketing activities.
- Coming up with creative ideas, preparing proposals, overseeing the process & execution, and reporting the results to the Corporate Team
- The ability to meet tight deadlines and outstanding time management skills.
- Team working and leadership skills; create new strategies and stay on top of the administration side of things.
- Commercial awareness. Must know his/her target market well and be able to create campaigns that grab customers' attention and solve their problems.
- Top quality analytical skills. A big part of your job involves gathering and analyzing data to help you understand your customer base and coming up with suggestions for improving the existing strategy.
About the company
We are the leadrer in hair transplant and hair restoration in Kerala since 2006, we have a dedicated team of doctors and hair specialists with hair transplant clinics in Kochi, Kozhikode, Kottayam, Thrissur, Trivandrum, Manjeri, Kannur, Coimbatore (Kovai) and Bangalore.
We are the leadrer in hair transplant and hair restoration in Kerala since 2006, we have a dedicated team of doctors and hair specialists with hair transplant clinics in Kochi, Kozhikode, Kottayam, Thrissur, Trivandrum, Manjeri, Kannur, Coimbatore (Kovai) and Bangalore.
Industry
Hospital & Health Care
Company Size
51-200 Employees
Headquarter
Cochin
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