Responsibilities:

• Making outbound calls to potential customers to explain our products or services and able to get an appointment with the client for BDA to approach for the services.
• Achieving daily, weekly, and monthly sales targets
• Maintaining accurate records of all calls made and sales achieved
• Following up with customers who have shown interest but have not yet made a purchase
• Responding to customer inquiries and resolving complaints
• Maintaining knowledge of our products or services and any promotions or discounts
• Identifying and escalating any issues to management for resolution
• Participating in training sessions and staying updated on industry trends and best practices
• Providing feedback to management on customer needs and concerns.

Requirements:

• Proven experience as a Telecaller or similar customer service or sales role
• Excellent communication and interpersonal skills
• Ability to persuade and influence others
• Strong organizational and time-management skills
• Ability to work independently and in a team environment
• Familiarity with customer relationship management (CRM) systems
• Knowledge of sales techniques and principles

High school diploma or equivalent; bachelor’s degree preferr