Company Overview

GS Lab | GAVS is a fast-growing IT company, backed by Kedaara Capital. With over 4000 technologists, we operate globally, primarily in the US, Europe, the Middle East, and India, with headquarters in Pune. We pride ourselves on innovative business models and a collaborative work environment. Our focus is on deep tech engineering skills with a commitment to customer success. We prioritize employee satisfaction and encourage trying new things, ensuring a thriving and engaging workplace within the IT Services and IT Consulting industry.

We are looking for a Technical Writer to join our team. The ideal candidate should have a strong understanding of tools such as MadCap Flare, JIRA, Confluence, and GIT, with the ability to quickly ramp up on client projects. The candidate should have a willingness to learn new tools and technologies, including Oxygen XML for technical documentation. Although the candidate has completed a course on API documentation, they have not yet had the opportunity to apply this knowledge in their current role, and we encourage growth and development in this area.

Key Responsibilities:

• Documentation Development: Create, update, and maintain high-quality technical documentation, including user manuals, API documentation, and system guides, using tools like MadCap Flare, JIRA, Confluence, and GIT.
• Collaboration: Work closely with cross-functional teams, including product managers, developers, and other stakeholders, to gather technical information and ensure the accuracy of documentation.
• Learning & Growth: Quickly adapt to new tools and technologies, including learning and working with Oxygen XML for creating and managing documentation.
• API Documentation: While you may not have had a chance to work with API documentation previously, you will leverage your knowledge from a course on API documentation to contribute to related projects.
• Process Improvement: Contribute to the continuous improvement of documentation standards, best practices, and templates within the organization.
• Quality Assurance: Review and edit documentation to ensure clarity, accuracy, consistency, and adherence to established guidelines.

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• Technical Skills:
• Proficiency in using MadCap Flare for creating and managing technical content.
• Comfortable working with JIRA and Confluence for project tracking and collaboration.
• Basic familiarity with GIT version control for managing documentation changes.
• Strong understanding of documentation standards and quality assurance processes.
• Soft Skills:
• Strong written and verbal communication skills with a keen eye for detail.
• Ability to work independently and as part of a team, managing multiple priorities and deadlines.
• Eagerness to learn and adapt to new tools and technologies.

Why Join Us?

• An opportunity to grow your technical writing skills while learning and working with cutting-edge tools and technologies.
• Work in a collaborative, dynamic environment with a team that values creativity and innovation.