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Operations Manager
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Operations Manager7
Applications
7
Applications
Lucknow
Full-Time
Mid-Level: 4 to 6 years
₹ 1L - ₹ 12L (Per Year)
Posted on Nov 03 2022
About the Job
Skills
Urgent Hiring Operation Manager
Roles & responsibilities
- Achieve the SLA and operation targets; ensure high asset utilization & high people productivity
- To maintain the attrition level to the minimum level through maintaining high employee motivation level and continuous employee development.
- To identify training needs and facilitate appropriate training.
- To continuously work on process improvements.
- To manage all team member /TL issues and escalate where appropriate.
- To manage day-to-day relationship with client stakeholders and resolution of all issues and escalations.
- To establish/develop good client relationship
- Develop a comprehensive succession plan to be agreed and regularly reviewed with his/her reporting Manager
- Ensure full deployment of performance management processes like Monitoring, Coaching, One to One, etc
- Conduct appraisals and feedback sessions with Team leaders/Supervisors and specialists at regular intervals
- To achieve Business Excellence by application of International Standards.
Behavioral Competencies:
- People Management: Integrating people process improvement with business process improvement. Establishing a culture of performance and professional excellence by Optimum utilization of manpower through better skill mapping.
- Leadership Skills: Successfully influencing the activities of a group towards the achievement of a common goal and the ability to influence others through qualities such as personal charisma, expertise, command of language, and the creation of mutual respect.
- Analytical Thinking and Decision Making: Bringing disciplined analysis to data and situations, to see cause and effect and taking appropriate decisions that are consistent with available facts, constraints, and probable consequences.
- Communication and Presentation Skills: Effectively communicating to large number of people at the same time and creating interest and excitement in the subject while gaining the trust and enthusiasm of the audience. Good presenters put energy into their presentations and make their audience feel consulted, questioned, challenged and stimulated.
- Customer Orientation: Ability to anticipate customer (Internal and External) needs, service them & constantly seek new ways to surpass customer expectations to enhance business value.
Functional Competencies :
- Client SLAs and internal metrics: Understanding of the clients expectations in terms of the key client deliverables and internal metrics to measure the process performance.
- Domain Knowledge: Clear understanding of the domain/ process to achieve the defined goals.
- Understanding & Compliance to certified Quality Standards: Understanding the specified requirements as per the quality standards.
Current CTC: Up to 10 Lack/ Annum
Call us: 8188998899| 8188998866
Email Us career@grplindia.com
Faizabad Road Shakti Nagar 127 GF Sahara Shopping Center, Lucknow, Uttar Pradesh 226015
About the company
Naukrihunter.com is an Indian JOB PORTAL operating in INDIA and ABROAD founded in November 2019. Naukrihunter.com was founded by Indian businessman Rajeev Ranjan Jha who started Galaxy Resource Private Limited(Grpl India). And Bhartihr.com in 2005. Naukrihunter.com for services like database access, job postings, advertising / listing on the site amongst others. Naukrihunter.com is the most innova ...Show More
Naukrihunter.com is an Indian JOB PORTAL operating in INDIA and ABROAD founded in November 2019. Naukrihunter.com was founded by Indian businessman Rajeev Ranjan Jha who started Galaxy Resource Private Limited(Grpl India). And Bhartihr.com in 2005. Naukrihunter.com for services like database access, job postings, advertising / listing on the site amongst others. Naukrihunter.com is the most innovative and second largest online job portal in India. Founded in 2019, over the past decade, Naukrihunter.com has become a prominent name in the recruitment industry. It’s a Top Job Portal in Indiaas well as Top Job Search Portal.
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As the industry shifts towards mobile, Naukrihunter.com is leading the transition and is the fastest growing job portal on mobile devices, witnessing a 100% YOY growth in mobile traffic and also offers on-the-go jobs through the Naukri Hunter Job Search App. Naukri hunter is the Best Job Provider and Recruitment Consultant In India.
Naukrihunter.com works closely to bridge the gap between talent & opportunities and offers end-to-end recruitment solutions. Naukri Hunter Job Fair brings candidates and top employers under one roof. Naukrihunter.com working for Jobseekers 24*7 hours searching Like Job’s for me , job’s in my place , job’s in india, Best job sitefor us, like Job’s in my city , fresher’s job, job for Graduate , job for female , Top job consultant , Job consultancy , Top job Placement compa ...Show Less
Industry
Staffing and Recruiting
Company Size
2-10 Employees
Headquarter
Lucknow
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