We are seeking a highly motivated and results-driven B2C Sales Representative to join our dynamic team at GrowSkill IT. As a key member of the sales department, Program manager will be responsible for driving enrolment in our educational courses tailored for working professionals. The ideal candidate possesses excellent communication skills, a passion for education, and a proven track record in B2C sales.

Responsibilities:  

              Customer Outreach:  

●     Conduct outbound calls, emails, WhatsApp messages and other communication methods to engage potential customers.  

●     Build and maintain strong relationships with prospective students.  

●     Respond promptly to customer inquiries and provide accurate information about our courses.  

              Sales Presentation:  

●     Deliver compelling presentations to showcase the benefits of our courses for working professionals.  

●     Customise presentations to address the unique needs and concerns of individual clients.  

●     Effectively communicate the value proposition of our courses and how they align with the professional development goals of the target audience.  

              Consultative Selling:  

●     Conduct needs assessments to understand the specific requirements of each potential customer.  

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Recommend suitable courses based on the prospective student's career goals and industry trends.  

●     Provide guidance on available payment plans and options.  

              Sales Targets:  

●     Meet and exceed monthly and quarterly enrolment targets.  

●     Implement effective sales strategies to maximize conversion rates.  

●     Continuously update and maintain accurate records of sales activities in the system.  

              Market Research:  

●     Stay informed about industry trends, competitor offerings, and changes in the professional development landscape.  

●     Provide feedback to the marketing and product development teams based on customer interactions.