Quality Analyst/Control (API Connectivity)

Responsibilities

• Identify and remedy defects within the production process
• Recommend, implement and monitor preventative and corrective actions to ensure that quality assurance standards are achieved
• Compile and analyse statistical data
• Ensure that user expectations are met during the testing process
• Draft quality assurance policies and procedures
• Investigate customer complaints and product issues
• Have knowledge of API Connections, troubleshooting, data restores, etc.

  Requirements and skills

• Proven work experience (2- 3 years’) as a Quality Analyst or similar role
• Experience in quality inspection, auditing and testing
• Excellent communication skills, both written and verbal
• Strong computer skills and knowledge of QA databases and applications
• Strong analytical and problem-solving skills
• Meticulous attention to detail
• Relevant training and/or certifications as a Quality Analyst.