Position: Customer Service Executive (Voice)

Location : Mumbai (Work from office)

CTC : 7 LPA*

Requirements:

- Minimum 1 year of International Voice - BPO experience or any customer service experience.

- Minimum Qualification HSC or Graduation.

- Excellent communication skills in English.

- Strong problem-solving and customer service skills.

- Ability to handle customer inquiries and complaints effectively.

- Proficient in using customer service software and systems.

- Ability to work in a fast-paced environment and meet targets.

- Good multitasking and time management skills.

- Flexibility to work in rotational shifts.

Responsibilities:

- Handle customer inquiries and provide accurate and timely information.

- Resolve customer complaints and issues in a professional and efficient manner.

- Maintain customer records and update information in the CRM system.

- Collaborate with cross-functional teams to ensure customer satisfaction.

Perks:

- Opportunity to work with a dynamic and growing organization

- Professional development and growth opportunities

- Positive and inclusive work environment

Apply Now!