Job Title Manager – Human Resources (Business)

Function / Department Human Resources

Department Head Head Human Resources

Reporting Manager State Human Resources Manager

Purpose of the Job:

• Responsible for entire gamut of Human Resource activities across the region.
• Describe the KPIs against each perspective
• Must have experience as HRBP
• Must have experience in financial and banking sector
• Must have experience in bulk recruitment

Perspective Key Performance Indicators

• Business and Financial Management - Adherence to TAT for recruitment - Hiring efficiency and quality. - Data accuracy. - Cost of hiring

• Customer Focus - New joinee focus - Training Delivery - Employee Engagement Activities - Alignment with Business / Risk and Collection Cluster Managers.

• People / Team - New hire voluntary attrition - High performer attrition in the branch - Completion of PMS and VOE -

• Process / Quality Improvement - Closure on HC backend Operations