Company Overview

GREATBELL HR Consultancy Services PVT LTD is a leading provider of technical and hospitality manpower recruitment services. We have established partnerships with over 500 companies in India and are dedicated to connecting qualified professionals with the right career opportunities. As a trusted HR consultancy, we strive to deliver exceptional services to both our clients and candidates.

Job Overview

We are looking for an experienced Store Manager for one of our clients in Trivandrum. As a Store Manager, you will be responsible for overseeing the operations of our store in Cochin, Calicut and Trivandrum, Kerala. You will be managing a team of employees and ensuring excellent customer service, efficient store operations, and maximum profitability. This is a full-time position with a mid-level experience requirement of 4 to 6 years.

Qualifications and Skills

• Proven experience as a Store Manager
• Solid knowledge of retail operations and inventory management
• Strong leadership and management skills
• Excellent interpersonal and communication skills
• Ability to motivate and inspire a team
• Customer-focused mindset and a commitment to providing exceptional service
• Analytical and problem-solving abilities
• Proficient in using retail management software
• Knowledge of sales techniques and strategies
• Attention to detail and strong organizational skills
• Ability to work in a fast-paced and dynamic environment
• Bachelor's degree in business administration or a related field is preferred

Roles and Responsibilities

• Manage day-to-day store operations and ensure they run smoothly
• Oversee inventory management, including receiving, stocking, and restocking of products
• Implement effective visual merchandising standards to enhance the store's appearance
• Train and supervise store staff to deliver excellent customer service
• Monitor and analyze store performance metrics, such as sales, revenue, and expenses
• Develop and implement strategies to achieve sales targets and maximize profitability
• Ensure compliance with company policies and procedures
• Handle customer complaints and resolve issues in a timely and professional manner
• Maintain a safe and clean working environment
• Prepare operational reports for management