Company Overview

GREATBELL HR Consultancy Services PVT LTD is a versatile firm specializing in technical and hospitality manpower recruitment. With a robust presence in India, collaborating with around 500 companies, our headquarters is based in Cochin, Kerala. We are a dedicated team of 2-10 employees, committed to offering unparalleled human resource services.

Job Overview

We are seeking a Senior Retail Store Manager to join our with one of our leading clients in Textile Industry based in Cochin, Ernakulam, Thrissur, Thiruvananthapuram, Kottayam, Alappuzha, and Kozhikode. This full-time position requires a minimum of 7 to 10 years of experience. The ideal candidate will possess a strong background in retail management and exhibit exceptional leadership skills.

Qualifications and Skills

• Retail Sales (Mandatory skill): Demonstrable success in retail sales with a proven track record of achieving sales targets and enhancing customer satisfaction.
• Retail (Mandatory skill): Comprehensive knowledge and expertise in retail management and operations to maximize store performance.
• Store (Mandatory skill): Hands-on experience in managing and optimizing store layouts for best operational efficiency and sales output.
• Customer Service: Exceptional ability to develop and implement effective customer service strategies, ensuring a seamless shopping experience.
• Fast-Moving Consumer Goods (FMCG) Sales: Expertise in FMCG sales strategies and knowledge of industry trends to stay competitive in the market.
• Business Development: Proven ability to identify new business opportunities and implement growth strategies to increase market share.
• Sales Operations: Adept at overseeing daily sales operations, ensuring targets are met, and optimizing workflow processes for better efficiency.
• Leadership: Strong leadership and team management skills to inspire and drive the team towards achieving store objectives.

Roles and Responsibilities

• Manage daily store operations, ensuring high standards of visual merchandising, and customer engagement are maintained.
• Develop and execute retail strategies to meet organizational objectives and enhance customer satisfaction.
• Lead, train, and motivate store staff, instilling a culture of professionalism and continuous improvement.
• Analyze sales metrics and KPIs to identify business trends and areas for improvement in the retail space.
• Foster a positive and inclusive environment that promotes diversity and maximizes team potential.
• Oversee inventory management, ensuring stock levels align with sales forecasts and customer demand.
• Build strong relationships with customers and suppliers to strengthen brand presence and loyalty.
• Ensure compliance with health, safety, and company policies, maintaining an organized and safe store environment.