Company Overview

GREATBELL HR Consultancy Services PVT LTD is a specialized recruitment firm focused on Technical and Hospitality Manpower Recruitment. We cater exclusively to around 500 companies across India, providing top-notch human resources solutions. With our headquarters in Cochin, Kerala, and a dedicated team of experts, we aim to bridge the gap between talent and opportunities in the industry. Visit us at www.greatbellhr.com.

Job Overview

GREATBELL HR Consultancy Services PVT LTD is seeking a Senior Operations Manager for a full-time position. The successful candidate will work in various districts across Kerala including Idukki, Munnar, Thrissur, Thiruvananthapuram, Wayanad, Kottayam, and Palakkad. This role demands an experienced professional with 7 to 10 years of work experience who can manage and oversee hospitality-specific operations and strategic projects.

Qualifications and Skills

• Minimum 7 years of proven experience in operational management, specifically within the hospitality sector.
• Strong ability to manage and supervise all aspects of hospitality operations effectively (Mandatory skill).
• Experience in implementing strategic projects with a focus on enhancing operational efficiency and service quality (Mandatory skill).
• Proficient in hotel operations and management, ensuring optimum performance and customer satisfaction (Mandatory skill).
• Exceptional leadership skills with the ability to lead a diverse team towards excellence.
• Strong analytical skills to assess operational performance and develop strategic improvements.
• Excellent communication and interpersonal skills to foster a collaborative work environment.
• Proven ability to manage budgets, optimize resources, and increase profitability through strategic planning.

Roles and Responsibilities

• Oversee and manage the functional aspects of day-to-day hospitality operations to ensure efficiency and customer satisfaction (Mandatory skill).
• Coordinate the implementation of strategic projects aimed at enhancing operational processes and service delivery.
• Supervise all hospitality departments, ensuring compliance with company standards and customer expectations (Mandatory skill).
• Develop and monitor budgets to ensure financial objectives are met and resources are used optimally.
• Lead and mentor staff to foster a productive and motivated team environment.
• Analyze performance data to identify areas for improvement and implement effective solutions.
• Ensure all operations are conducted in compliance with legal and regulatory requirements.
• Maintain strong relationships with clients and stakeholders to enhance brand reputation and business growth.