Company Overview

GREATBELL HR Consultancy Services PVT LTD is a renowned recruitment firm specializing in technical and hospitality manpower. Partnering with over 500 companies across India, we are committed to providing high-quality recruitment solutions. Our headquarters is located in Cochin, Kerala. Visit us at www.greatbellhr.com.

Job Overview

We are seeking a dedicated and experienced Housekeeping Supervisor for a full-time position. The role is based in various locations across Kerala, including Thiruvananthapuram, Cochin, Ernakulam, Thrissur, Kozhikode, and Kottayam. This junior-level position requires a minimum of 1 year of relevant work experience in the hospitality industry.

Qualifications and Skills

• Housekeeping (Mandatory skill): Proven experience in managing housekeeping teams and maintaining high cleanliness standards.
• Hotel Management (Mandatory skill): Strong background in hotel management with the ability to oversee various operational aspects efficiently.
• ROOM BOY (Mandatory skill): Experience in managing and training room boys to maintain rooms and common areas.
• Clean Rooms: Demonstrated ability to ensure all rooms and public areas meet the highest cleanliness standards.
• Bed Management: Experienced in overseeing bed arrangements and ensuring linen and bedding is maintained to a high standard.
• Hospitality Industry: Background in the hospitality industry with an emphasis on customer service and operational excellence.
• ROOM ATTENDER: Proven skills in managing room attenders and ensuring consistent, high-quality room service.

Roles and Responsibilities

• Supervising and coordinating daily housekeeping operations to ensure all areas meet cleanliness standards.
• Training, mentoring, and evaluating the performance of housekeeping staff, including room boys and attendants.
• Conducting regular inspections to ensure compliance with safety and cleanliness protocols.
• Managing inventory and ordering cleaning supplies and equipment as needed.
• Addressing and resolving guest complaints related to housekeeping services promptly and professionally.
• Maintaining accurate records of cleaning schedules and staff assignments.
• Collaborating with other hotel departments to ensure seamless service delivery.
• Ensuring the overall presentation of guest rooms and public areas meets the highest standards.